I noticed him on Wayfinder about a month back, figured he was hiding out there.  He has stayed at level 3, so my guess is he just popped on to grind out the favor.

The main problem I have with Turbine on this is their reluctance to reduce abusive practices in the Community, probably for the sake of losing that money-maker. For me personally, I cancelled my VIP subscription after just three months because I was fed up with the ease in abusing DDO Community members. Without the necessary tools to protect ourselves from the small number of abusive folks in the community, that small number seems to be a lot larger. Enabling us to remove these abusive accounts from our view is precisely the thing that would have me re-up my subscription. So in difference to the OP, perhaps, my primary beef with Turbine is not so much the game balance, but rather the ability to weed out the really abusive accounts that number in small quantities overall. At this point, they kind of strut their stuff around the place without much fear. (Well, until recently. I have noticed Turbine really going to town in cleaning this place up a lot. However, there are still little avenues that abusive accounts exploit. If we can run these few abusive accounts out of here, or at least minimize their manipulation of the community dynamics, then we would be set!)

So I promise Turbine that I will give them $100 to become a year-long VIP if they can help us prevent unwanted messages from abusive accounts. That is all that I ask. The lag issues would surely be worked out eventually, and I would expect that as a VIP member that I'd have a higher priority in the whole connection thing anyway, however flawed I think that tactic is. You help me protect myself, Turbine, and I will play this MMORPG with people who agree with my style of static gameplay and making friends. After all, that is what MMORPGs are all about, and I'd hate to see you guys be unsuccessful in your marketing. I came to DDO because I did a search online for "free online RPG." This is my first experience with any MMO and any D&D game. Besides the blatant marketing campaigns that almost insult me (almost) and the weasly abuse that sometimes takes place, I think that you guys have a good platform here. Please, then, cater to the mature folks that just want to spend time in your community with a fun video game and fun people. Encourage the fun! Help us protect ourselves from the opposite. I really think that you will make more money that way, and perhaps a larger number of us would be willing to give it to you then. I don't play World of Warcraft and I won't ever if you guys can just market to me properly. The OP nails a lot of stuff on the head, obviously. The problems that I have had with Turbine are more on the customer service level than anything else. The game seems to be quite workable, albeit with poor DDO Store offerings. Show me better service - especially when I demand it - and then you can have my money. Recognize your audience and then sell them what they want.

...is he kidding...?

It's important to point out that anyone that does not agree with his generally minority views are "abusers".