Page Index Toggle Pages: 1 Send TopicPrint
Normal Topic Phone Support Suspended (Read 2721 times)
Memnir
Shroud Slacker
***
Offline


A little bit different

Posts: 1149
Location: Seattle
Joined: Aug 29th, 2010
Gender: Male
Phone Support Suspended
Sep 16th, 2013 at 10:32am
Print Post  
Well, the best and often only way to get a problem resolved is now closed. Phone Support for Turbine is now not even an option.

https://www.ddo.com/forums/showthread.php/425788-Technical-Problems-Account-Supp...


I'm guessing the technical problem is that too many people actually had their issues resolved and were happy as a result.
  

To stop a nosebleed: apply pressure
To start a nosebleed: apply greater pressure in short, rapid bursts
Back to top
 
IP Logged
 
Luxgolg
Shroud Slacker
***
Offline


So many bugs

Posts: 1221
Location: Over there
Joined: Oct 2nd, 2012
Gender: Male
Re: Phone Support Suspended
Reply #1 - Sep 16th, 2013 at 10:38am
Print Post  
What? No unlimited incoming calls? WB saw the phone bill for last month...
  

Frog on all servers, but Cannith is home.
Back to top
 
IP Logged
 
Flav
Vault Frog
*
Offline


One Frog to Rule them
All!

Posts: 10011
Location: Land of the Frogs
Joined: Aug 29th, 2010
Gender: Male
Re: Phone Support Suspended
Reply #2 - Sep 16th, 2013 at 10:55am
Print Post  
somebody fubared the upgrade of the PBX there.
  

Yes my avatar is an Hermine eating a Greenland Lemming for brunch.
Back to top
 
IP Logged
 
CanIHazYourStuff
DQ Assaulter
*****
Offline


Niiiiiiii!

Posts: 484
Location: Evening... Star! XD
Joined: Jul 26th, 2013
Gender: Male
Re: Phone Support Suspended
Reply #3 - Sep 16th, 2013 at 11:11am
Print Post  
That was the only guaranteed way you'd get help from those bastards...
  

Yarrrrrr!
Back to top
 
IP Logged
 
Asheras
Completionist (i.t.p.)
******
Offline


This is why we can't have
nice things.

Posts: 10230
Location: Ohio
Joined: Jun 9th, 2010
Gender: Male
Re: Phone Support Suspended
Reply #4 - Sep 16th, 2013 at 11:15am
Print Post  
Flav wrote on Sep 16th, 2013 at 10:55am:
somebody fubared the upgrade of the PBX there.


Probably this.  Despite the mission critical nature of voice, it often is second fiddle from a DR/redundancy standpoint.
  
Back to top
 
IP Logged
 
sadface
Waterworks Kobold
**
Offline


I Love Drama!

Posts: 105
Joined: Jun 19th, 2012
Re: Phone Support Suspended
Reply #5 - Sep 16th, 2013 at 11:27am
Print Post  
"turbine powered by our fail"
  
Back to top
 
IP Logged
 
pape
Dragon Raider
***
Offline



Posts: 227
Joined: Oct 30th, 2010
Re: Phone Support Suspended
Reply #6 - Sep 16th, 2013 at 11:49am
Print Post  
Turbine is a comedic bunch. Anyone else picture a keystone cops type environment when they think of turbine?
  
Back to top
 
IP Logged
 
Flav
Vault Frog
*
Offline


One Frog to Rule them
All!

Posts: 10011
Location: Land of the Frogs
Joined: Aug 29th, 2010
Gender: Male
Back in business
Reply #7 - Sep 16th, 2013 at 11:56am
Print Post  
and it's back...

As I said they probably fucked up their PBX upgrade and had to rollback once it was clear it was not possible to recover from the upgraded software failure.

  

Yes my avatar is an Hermine eating a Greenland Lemming for brunch.
Back to top
 
IP Logged
 
Memnir
Shroud Slacker
***
Offline


A little bit different

Posts: 1149
Location: Seattle
Joined: Aug 29th, 2010
Gender: Male
Re: Phone Support Suspended
Reply #8 - Sep 16th, 2013 at 12:12pm
Print Post  
pape wrote on Sep 16th, 2013 at 11:49am:
Turbine is a comedic bunch. Anyone else picture a keystone cops type environment when they think of turbine?
I imagine the Benny Hill theme song playing in an endless loop over the PA system in their offices.
« Last Edit: Sep 16th, 2013 at 12:13pm by Memnir »  

To stop a nosebleed: apply pressure
To start a nosebleed: apply greater pressure in short, rapid bursts
Back to top
 
IP Logged
 
Luxgolg
Shroud Slacker
***
Offline


So many bugs

Posts: 1221
Location: Over there
Joined: Oct 2nd, 2012
Gender: Male
Re: Phone Support Suspended
Reply #9 - Sep 16th, 2013 at 12:23pm
Print Post  
Memnir wrote on Sep 16th, 2013 at 12:12pm:
I imagine the Benny Hill theme song playing in an endless loop over the PA system in their offices.


I imagine silence because they cant get that to work either
  

Frog on all servers, but Cannith is home.
Back to top
 
IP Logged
 
Memnir
Shroud Slacker
***
Offline


A little bit different

Posts: 1149
Location: Seattle
Joined: Aug 29th, 2010
Gender: Male
Re: Phone Support Suspended
Reply #10 - Sep 16th, 2013 at 12:40pm
Print Post  
Luxgolg wrote on Sep 16th, 2013 at 12:23pm:
I imagine silence because they cant get that to work either


Well, it's supposed to be playing Mozart...   Smiley
  

To stop a nosebleed: apply pressure
To start a nosebleed: apply greater pressure in short, rapid bursts
Back to top
 
IP Logged
 
Osharan Tregarth
Horoluth Raider
****
Offline


I'm an ass... Deal with
it.

Posts: 2663
Location: Fresno
Joined: Aug 23rd, 2011
Gender: Male
Re: Phone Support Suspended
Reply #11 - Sep 16th, 2013 at 2:30pm
Print Post  
Memnir wrote on Sep 16th, 2013 at 12:12pm:
I imagine the Benny Hill theme song playing in an endless loop over the PA system in their offices.


Entry of the Gladiators also works.
  

I'm the 'sharans(Osharan, Asharan, Osharina, Asharina, etc.) And Epoxy.� And Notverysexy.

Dovie'andi se tovya sagain
Back to top
 
IP Logged
 
Arkat
Chonus Christ
********
Offline


Hola Bienvenido

Posts: 12345
Location: Wyoming
Joined: Jul 13th, 2009
Gender: Male
Re: Phone Support Suspended
Reply #12 - Sep 16th, 2013 at 2:42pm
Print Post  
Osharan Tregarth wrote on Sep 16th, 2013 at 2:30pm:
Entry of the Gladiators also works.

Indeed.  Grin
  

Stand on hills of long-forgotten yesterdays...

Looking for a sign that the Universal Mind has written you into the Passion Play.
Back to top
 
IP Logged
 
karatekid
Self-Proclaimed Puppy Farmer
*****
Offline



Posts: 4830
Joined: Aug 13th, 2012
Re: Phone Support Suspended
Reply #13 - Sep 18th, 2013 at 12:59am
Print Post  
sadface wrote on Sep 16th, 2013 at 11:27am:
"turbine powered by our fail"


literal lol... and since i'm reading in bed, my wife and dog are now pissed at you.
  
Back to top
 
IP Logged
 
Page Index Toggle Pages: 1
Send TopicPrint