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Hot Topic (More than 35 Replies) MajMal's Bugfix list (accidentally posted) (Read 17004 times)
DropBear
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Re: MajMal's Bugfix list (accidentally posted)
Reply #50 - Feb 22nd, 2014 at 6:13am
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Yobai wrote on Feb 21st, 2014 at 11:13am:
that is what I'd like to do to Tolero's face.  with my sperm.

although MugginsMai has been giving me quite the rage boner lately.


Bro, we need to talk about your taste in women.   Undecided
Going for aggressive lesbians is always going to end badly for you my testosterone laden friend.
Pretty sure Tolero is not fond of your solo bukkake ideas...
Wink
  
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Re: MajMal's Bugfix list (accidentally posted)
Reply #51 - Feb 22nd, 2014 at 6:30am
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YaBBa
  

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Re: MajMal's Bugfix list (accidentally posted)
Reply #52 - Feb 22nd, 2014 at 6:33pm
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DropBear wrote on Feb 19th, 2014 at 5:03pm:
Wouldn't the online bug reporting tool being functional help in that regard?

So let me get his right, the limit on your job description is to identify bugs and that's it?
So you have no responsibility for prioritising them in terms of game impact?
And have no responsibility to see that they are in fact fixed by someone else in the team?
So once you have identified a bug, it gets filed in the NMP (not my problem) tray for future shredding?

I did not expect that QA would personally fix bugs, but I did expect that they were the last line of defence before code went live, and had ultimate responsibility to ensure bugs were managed.  I guess that explains a lot then (like recurring old bugs).


I'll answer with my two snow covered Euro-cents :
1) yes.
2) yes.
3) they gets prioritized in term of revenue impact, not in term of game impact.
4) they come back, 'fixed' eventually... the problem is the marketdroids that are all powerfull and set in stone release dates before all the fixes came back and could be validated.
5) not really... it gets filed and prioritized, and then sent to the codemonkey guilty of the piece of code where it is located. Once the monkey has dealt with the bug it should come back to be checked. Now everybody in First or Second line of support or everybody in QA knows that that the codemonkeys know shit when it comes to fixing bugs. But modern job descriptions says First line of support is not allowed to fix bugs ( we can't have the front line soldiers being more competent than monkeys, we just allow them to file the fucking bugs, eventually prioritize it [ and we don't care about hte prioritization anyway ], and make sure all the (ir)relevant KPIs are met ), that Second line of support is not allowed to fix bugs ( they are barely allowed to try to reproduce them and meet the (ir)relevant KPIs ). It's the same for QA, they are not seen as an investment to reduce future loss of revenue, but as just a plain loss of revenue, so they are the first thing that gets scrapped when the schedule goes too tight to fit everything. ( that's for the last line of defense. )

The last line of defense has shifted long ago at the customer end.
The Customer is the tester that finds the bugs. It's way cheaper that way, and lo behold, it's been hitting the Telecom Industry hard in the last 10 years... Expect your phones to works in a less than reliable manner as technology evolves further away from the good old granpa circuit switched phone.
  

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Re: MajMal's Bugfix list (accidentally posted)
Reply #53 - Feb 22nd, 2014 at 7:18pm
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Bad week at work, Flav?
  
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Re: MajMal's Bugfix list (accidentally posted)
Reply #54 - Feb 22nd, 2014 at 9:20pm
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The epic destiny exaulted angel and the stacks it creates when you used a light based spell or heal based spell.

I like the light nuke when you can use that 10 stack because it would heal the group and do damage to the mob boss, made shrouds an even more mindless piece of cake actually.

I stopped playing because of this specific bug.  Just couldn't stand it anymore.  When you let the stack decrease by 2, it will not increase in stacks until the stack is reset to 0.  So if you didn't have anything to kill and you let it drop down from 6 to 4, you had to wait.  Work around was making sure to use the ability that you can at 5(can't remember) so that you could clear it if you knew you didn't have anything to kill real soon.

It also fucked up the transformation counter since you had to get so many of the basic counter(I think, been a while) before it would add 1 to "reborn in the light"(I think but again not sure.)

Did this bug get fixed?

« Last Edit: Feb 22nd, 2014 at 9:23pm by Fuck Off »  

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Re: MajMal's Bugfix list (accidentally posted)
Reply #55 - Feb 23rd, 2014 at 1:15am
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Flav wrote on Feb 22nd, 2014 at 6:33pm:
The Customer is the tester that finds the bugs. It's way cheaper that way, and lo behold, it's been hitting the Telecom Industry hard in the last 10 years... Expect your phones to works in a less than reliable manner as technology evolves further away from the good old granpa circuit switched phone.



Not just phones. A large Aerospace company had bean counters move into the management positions over the engineers and touted "80% is good enough". I don't know about you, but I don't think that 80% of flights is "good enough". Their contracts are "too big to fail".

Total fucktards have taken over the world.
  
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Re: MajMal's Bugfix list (accidentally posted)
Reply #56 - Feb 23rd, 2014 at 2:12am
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Dark_Helmet wrote on Feb 23rd, 2014 at 1:15am:
Not just phones. A large Aerospace company had bean counters move into the management positions over the engineers and touted "80% is good enough". I don't know about you, but I don't think that 80% of flights is "good enough". Their contracts are "too big to fail".

Total fucktards have taken over the world.


That is disturbing to hear Dark.
Big difference between having to replace your phone handset and having a plane drop out of the sky.

Angry
  
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Re: MajMal's Bugfix list (accidentally posted)
Reply #57 - Feb 23rd, 2014 at 2:52am
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Terebinthia wrote on Feb 22nd, 2014 at 7:18pm:
Bad week at work, Flav?



Nope, I'm just back from the Alps, I went skiing while being in vacation...
Yes there was talks about $Ork... but that's because it was something organized through the company to get reduced costs ( through sheer mass... when you ask for the prices for 40 to 50 people at the same time to an hotel they usually give you a reduced one ) , so we we all $Ork colleagues...


And I didn't want to extend it to the whole industry, but it's obvious that it has extended there too... Beancounters are ruling, and the 80% rule is their moto. ( because it costs really too much to get the last 19.999% to get things to a near perfect level of reliability )

DropBear : I'm not talking about handsets, they went down that path 15ish years ago... I'm talking about the fucking infrastructure. When I talk of problems impacting customers I talk of problems impacting hundreds ( at best ) of them to tens of thousands ( at worst ) of them.

It goes from unconfigured cisco switches connected to an operator backbone that brings down said backbone ( due to SPT protocol ), to DSL aggregation routers that breaks down every few power outage. ( and since they are put in small cabins all around the countryside, they will get power outages )
  

Yes my avatar is an Hermine eating a Greenland Lemming for brunch.
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Re: MajMal's Bugfix list (accidentally posted)
Reply #58 - Feb 23rd, 2014 at 7:45am
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Flav wrote on Feb 23rd, 2014 at 2:52am:
( and since they are put in small cabins all around the countryside, they will get power outages )


And this is different from the old system having large banks of batteries in order to keep 48v on your phone lines how?
  
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Re: MajMal's Bugfix list (accidentally posted)
Reply #59 - Feb 23rd, 2014 at 8:46am
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Dark_Helmet wrote on Feb 23rd, 2014 at 1:15am:
Not just phones. A large Aerospace company had bean counters move into the management positions over the engineers and touted "80% is good enough". I don't know about you, but I don't think that 80% of flights is "good enough". Their contracts are "too big to fail".

Total fucktards have taken over the world.


Yes, this is pervasive and I hate it too.

And it's stupid. It's only a savings in the short term. The problem is, there is no long term accountability - the people making these decisions either change jobs every 5 years, or are competing with people who change every 5 years and have to sink to their level to compete.

And one of the subtle costs is the robustness of the systems. When the components are well engineered and built, the system can generally withstand big shocks and keep going. When things get sloppier and sloppier, they may continue to run when everything is normal, but you have less and less margin for error, until eventually a small shock can bring the whole system down.

It's not exactly a quality issue, but another example of bean-counter-intuitive - think of hospitals reducing empty beds. Great because it increases revenue and keeps costs down, right? But what if one year the flu is unusually bad. If there isn't enough excess capacity for normal operation, there aren't enough beds to handle the increased demand, and some sick people die because of it.

My dream is that one day something like LinkedIn might track people to the point where these job hopping bean counters can't outrun the skeletons of their past failures.
  

Turdbin, keep changing the DDO rules, because McDonalds sold over 200 billion hamburgers by changing the recipe for their Special Sauce every couple of months to keep interest up.
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Re: MajMal's Bugfix list (accidentally posted)
Reply #60 - Feb 23rd, 2014 at 2:15pm
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mystafyi wrote on Feb 23rd, 2014 at 7:45am:
And this is different from the old system having large banks of batteries in order to keep 48v on your phone lines how?


Well there's no batteries...
In the old ways of doing things there would have been batteries to at least alleviate 99.9% of the power outages.
In the new ways of doing things the operators don't bother with the batteries, they are too expensive to buy and maintain. Just cutting this expense give orgasms to beancounters in Telco.


  

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Re: MajMal's Bugfix list (accidentally posted)
Reply #61 - Feb 23rd, 2014 at 11:43pm
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This poor quality service is (not so shockingly) not applicable if the bugs were to the clients' favour. If a bug was known to favour the players (duping, the cancelled skill bug, - unlimited calls in a cellphone service, triple credit limits, et cetera), the bug would get fixed pronto. So, it is quite safe to assume that the powers-at-be CAN fix the bugs. They just don't want to.

And this 20% bugs fixed = good enough is bullcrap. (I assume that Turbine has fixed 20% of its actual bug list - being generous here) If you came to my place of work and I tell you that if I fix 50% of what you came to me for and it should be good enough, I'd get sacked pretty bad.

I work in a hospital.
  

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Re: MajMal's Bugfix list (accidentally posted)
Reply #62 - Feb 24th, 2014 at 1:50am
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Flav wrote on Feb 23rd, 2014 at 2:52am:
DropBear : I'm not talking about handsets, they went down that path 15ish years ago... I'm talking about the fucking infrastructure. When I talk of problems impacting customers I talk of problems impacting hundreds ( at best ) of them to tens of thousands ( at worst ) of them.


I know Flav, I realise you work in telecoms infrastructure.
I was just making a point, albeit inaccurately.  Undecided

Even a serious communication or power network outage is likely to be less lethal than a commercial passenger jet having its software reboot mid-flight.

The point each poster is making is that financially driven decision making is becoming all pervasive and is not a good thing.
The decision making is being driven by short-termism.  KPI's and market forces are all short term incentives.
Some industries are particularly bad at manipulating the market and will report anything.
Banking sector is no better, and appears not to have learnt anything from the GFC.   Angry

  
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Re: MajMal's Bugfix list (accidentally posted)
Reply #63 - Feb 24th, 2014 at 2:02am
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NOTSunnyshadow wrote on Feb 23rd, 2014 at 11:43pm:
This poor quality service is (not so shockingly) not applicable if the bugs were to the clients' favour. If a bug was known to favour the players (duping, the cancelled skill bug, - unlimited calls in a cellphone service, triple credit limits, et cetera), the bug would get fixed pronto. So, it is quite safe to assume that the powers-at-be CAN fix the bugs. They just don't want to.

And this 20% bugs fixed = good enough is bullcrap. (I assume that Turbine has fixed 20% of its actual bug list - being generous here) If you came to my place of work and I tell you that if I fix 50% of what you came to me for and it should be good enough, I'd get sacked pretty bad.

I work in a hospital.


Funnily enough, the finance industry doesn't accept 50% bugs either.....or client beta testing. 
No-one dies if you get a decimal in the wrong place, or maybe forget to block negative values in an AH.... but it does seem to have an impact on your business nonetheless......funny that.  Comes down to confidence in your product and your orgn.

  
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Re: MajMal's Bugfix list (accidentally posted)
Reply #64 - Feb 24th, 2014 at 8:02am
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NOTSunnyshadow wrote on Feb 23rd, 2014 at 11:43pm:
If a bug was known to favour the players (duping, the cancelled skill bug, - unlimited calls in a cellphone service, triple credit limits, et cetera), the bug would get fixed pronto.


Well, they hit the bottom lines, so the beancounters are having heartstrokes over the losses the generate. They have to be fixed ASAP, that's an order from the beancounters.
And you can't dodge orders from beancounters nowaday in the industry.

DropBear wrote on Feb 24th, 2014 at 1:50am:
Even a serious communication or power network outage is likely to be less lethal than a commercial passenger jet having its software reboot mid-flight.


That's debatable... Trust me I've seen and heard about serious telecom network outages that created enough problem that emergency services ( Gendarmerie, Firemen, ER mobile units ) were dispatched to strategic locations in towns to be reachable at all time by running there. ( because the fucking public exchange that handled the telephone there was down... and did not want to come back up after several hours of poking and prodding. True it won't be all in one single event... but a telecom outage can still be quite lethal if you are in need.

DropBear wrote on Feb 24th, 2014 at 1:50am:
The decision making is being driven by short-termism.  KPI's and market forces are all short term incentives.


Yup... KPI driven industry is really bad, especially when the KPI are defined by the beancounters, since the only thing that matter to them is how good is going to look the quarterly report.
  

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