Well if people here get banned and deleted...

I say you hit up your cc company or paypal or whatever and tell em that any payments to them is fraud..

Idk about cc company but you can go 6 months back on paypal..

Even if you dont want or need the $$$.. fuck em.. wont hurt nothing but them to throw it out there like that.

Get that ravenloft $$$ and get yourself some shit on a new game.. fuck ssg..

They going too far with this.. might as well permaban  people if they gonna delete all their characters

Actually, it does not have to be fraud.

This would be more likely to fall under "failure to render services paid for".  Afterall, as you so obtusely pointed out in the other thread, we don't own the toons.  SSG just a service provider selling access to the game in various forms.

If they paid for a VIP sub or Ravenloft, or just purchased a bunch of Otto's boxes, etc. and can no longer use them, they didn't get the service they paid for.

https://chargebacks911.com/knowledge-base/services-not-provided-chargeback/
https://chargebacks911.com/knowledge-base/mastercard-and-visa-chargeback-reason-...

Worked for me.  Money back.  Hahahahahahahah

Asheras wrote on Mar 2^nd, 2018 at 10:21pm:

I'm starting to think you work for SSG the way you're scrambling to convince people to not go for refunds.  You're even more apologetic for them than usual, which is saying a lot.

You seem to be under the illusion that EULAs are bullet proof and an end-all-be-all.  Chargeback regulations are not binding laws nor do the issuing banks have to care about a EULA.  Chargebacks are at the discretion of the card issuing banks and follow Visa's and Mastercard's regulations.  Chargebacks generally favor the consumer and put the burden of proof on the merchant.

It wouldn't be too hard to make a case that SSG knew about the exploit for months and left it in-game as a form of entrapment while continuing to accept additional purchase before banning them.  Additionally, it is definitely provable that SSG has handled previous bans and exploiting much differently and more leniently, which would provide false expectations in this case.

Regardless of why the contract was ended, if goods or services were paid for and not delivered prior to the end of or cancellation of the contract, you are generally entitled to a refund for the balance, especially when the cancellation was non-consensual and when the merchant gave no chance to appeal it or plead your case before cancellation.  In the end, if they paid for a year of VIP or if they paid for other services in the game and didn't get the entirety of what they paid for, they're entitled to a refund for the portion of service they didn't receive.

Is it a guaranteed, slam-dunk win of a chargeback?  Definitely not.   Is there a possibility of the players winning the chargebacks?  Yes, it's possible.  In the end, it is a card holder's right to file a chargeback claim if they think they did not get what they paid for and it costs them very little in time or money to file a chargeback so they don't have much to lose by trying.  The worst thing that happens is the card issuing bank rules against them.  /shrug


Full disclosure - I'm am neither one of the people who used the exploit or who got banned. 

I do however take issue with SSG's inconsistent enforcement of their own stated policies, their inconsistent application of disciplinary measures, what appears to be an intentional honeypotting and entrapment of players, and what seems to be an overly draconian response to this even towards first time offenders.

Khaleesi wrote on Mar 3^rd, 2018 at 12:13am:


You should just suck on DEEZ NUTS.

Derp. It's impressive that a brain so stupid can still tell your lungs to breathe, you moron.

Digimonk wrote on Mar 3^rd, 2018 at 10:10pm:

What kind of shit past life feat does that give? "Three times per rest, you can know how wrong people on the internet are about how credit cards work"?

This is hilarious.
Step 1.) Exploiter chose to agree with terms and conditions with Turbine/SSG (whatewer) not no expoit their game.
Step 2.) Exploiter at his/her own risk expoited the game.
Step 3.) Exploiter was caught and punished.

at this point most people would take lesson from steps 1-3. But thats not how exploiters minds work right ?

Step 4.) Exploiter try to break another terms and conditions to create exploit that may give him revenge by exploiting another company processes.

Nice. I only wonder what the next step could be

Digimonk wrote on Mar 3^rd, 2018 at 10:10pm:


Lol.  Emptying trash cans and cleaning toilets for Citibank or Wells Fargo doesn't make you an expert on anything except unclogging toilets.

My first jobs in the early 90's was managing bank operations, including the the call center.  It took hundreds of calls a week on CC fraud.  Now days my company provides software that, amongst other things, takes payments online  via PayPal, MC, Visa, etc.  I'm pretty well versed on fchargeback rules. 

I like how people who don't know jack shit about it don't realize that as soon as they contact the issuer (their bank/cc company) they will get the money back but it will flow to the acquirer (proccessor) and then to the merchant (SSG in this case) at which point SSG can accept the chargeback or submit a response.  The acquirer (processor) will then decide whether the merchant has a valid charge or not and will resend it to the issuer.  The issuer will then take the money from the consumer or go into pre-arbitration and the arbitration if the issuer and acquirer disagree about the validity of the transaction.   

Just because you got your money back immediately doesn't mean you "won".  That is the common first step. 


 

Justanotherlurker wrote on Mar 5^th, 2018 at 11:50am:


Fair point.  It never hurts to ask.  And, one of the first things they ask in a chargeback is if you have contacted the merchant and requested a refund.  Always the best place to start.

Digimonk wrote on Mar 5^th, 2018 at 12:41pm:


Sad how weak your reading comprehension is.  But then a janitor probably doesn't really need that skill, do they?  I listed some of my experience in my previous post.  Lacking anything cogent to say, you went with Ad Hom.  Typical Digimonk.  I think we are done here.  Your loss has been recorded.

Asheras wrote on Mar 5^th, 2018 at 12:44pm:


I use the KNN ignore script on him. Has made reading the vault much better.

noamineo wrote on Mar 5^th, 2018 at 1:39pm:



KNN = Killing Nothing but Niggas?