Speaks

Hi everyone-
Just wanted to drop in to say Happy Birthday to DDO and thanks to everyone for continuing to play and support our game. Also congratulations to Glin on his first big producer letter! Erik and the rest of the DDO team have some great additions to the game coming with this expansion and we are excited to start sharing information with you.

I wanted to touch on the topic of bugs and product quality that I have seen brought up a lot in this thread. First thing is to say that we recognize that there have been some lingering issues from both the U17 deployment and our recent billing system migration. Fixes for the major issues introduced with these changes are being readied now and hopefully will get deployed as soon as tomorrow. So birthday gifts and missing monk outfits will hopefully be fixed tomorrow (look for an official announcement soon). We would have gotten this out sooner, but we have a fix for some new causes of server lag and disconnects that will be part of that patch also and that needed some extra bake time.

We know also that there are significant bugs that have been in the game a lot longer – particularly some remaining issues in Epic Destinies. We have made some important fixes at the end of last year but we know there is still work left to do. Our plan is to prioritize the fixing of these issues alongside our bug fix time for the enhancements and other systems changes planned for the expansion. Thanks in advance to those of you who will help us try features on Lamannia in the coming months and identify the issues most in need of fixing. We are committed to gathering your feedback and working to ensure that we leave both Destinies and Enhancements in better shape by the time Shadowfell Conspiracy ships.

Last thing I wanted to respond to is the discussion on the VIP plan. We are always striving to offer a great value to our VIPs and we think of this as more than just getting access to new content. While our VIPs will continue to receive regular new content and features outside of expansions, we will also be adding other valuable benefits to the program. For example, we already have a change coming for the next patch (as a belated birthday present maybe) which will add 10% boost to all earned XP for VIP accounts. We can’t make every player always decide it is worthwhile to be a VIP, but we will continue to do what we can to make the program a good deal for our most ardent players. We will share more details on these changes as they are solidified.

Happy 7th birthday, DDO! Here is to 7 great years and many more to come.
-.

http://forums.ddo.com/showthread.php?p=4920970#post4920970

Trying to reverse the trend of VIPs leaving is my guess

September 1, 2009 the creation of VIP, Premium, and F2P.

September 1, 2010 how many VIPs downgraded in the past year?  Did not cause an uproar as Turbine was still basking in the success of F2P.

September 1, 2011, two years have passed.  The F2P cavalcade has slowed down and been copied by competitors.  Some more VIPs downgraded and Turbine is noticing.

September 1, 2012.  Three years have passed, probably a noticable amount of VIPs have downgraded or just quit playing due to normal attrition.

February 27, 2013, comes in and acknowledges the many problems the game has had and throws out a 10% EXP boost for VIPs as Turbine probably needs to slow down the exodus.

notajedi wrote on Feb 27^th, 2013 at 10:17pm:


Odd, Fernandο doesn't auto-replace with an image whenever I type it. You should get that looked at.

It's okay, we understand.

Even the great has trouble spelling Fernando sometimes.

Now I have frickin' ABBA songs stuck in my head for the next day... thanks, Fernando

Interesting, The only difference I can see between Arkats' Fеrnando and my is tor

Wasn't Fernando listed as the Executive Producer before?

Producer vs Executive Producer are two different things in companies.

karatekid wrote on Feb 28^th, 2013 at 1:24am:


Goddamnit...Fuck me...and fuck you, too, btw 

PS- Fernando

there was something in the air that night
the moon was bright
fernando