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Asketes
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NW Support
May 10th, 2013 at 9:41pm
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Two things:

1)
Has anyone else noticed that they've completely borked how gmail accounts work?

"If you are a gmail user that registered an account on PWE after 1/27/2011, please input your email address without any periods in the first half. For example, you should enter abe.lincoln@gmail.com as abelincoln@gmail.com"

They actually have my account listed without any of the periods, so for the ticket I've submitted I'm pretty sure it's going to the wrong email addy instead of what my actual email is. I've tried changing the email but it says an account exists (but password recovery says it doesn't), but it does b/c I have an account!

Complete mind fuck

2)
In my attempt to fix problem 1 I went to submit a ticket here: http://www.perfectworld.com/
Brings me to a browser redirect loop:
The webpage at https://support.perfectworld.com/ci/pta/login/redirect/home/p_li/cF91c2VyaWQ9cmR
1bmNhbjI5NzImcF9wYXNzd2Q9JnBfZW1haWw9cm9iZHVuY2FuMjk3MkBnbWFpbC5jb20mcF9maXJzdF9
uYW1lPSZwX2xhc3RfbmFtZT0mcF90aXRsZT1yZWNvaWxjeWtvc2lzJnBfbGlfcGFzc3dkPXRlc3Rfc2V
jcmV0X2tleQ!! has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

So I google it and find that they have an email address that I can submit tickets to, which I have just done. I also find a hard url: https://support.perfectworld.com/app/answers/list/c/47

When I arrive I click on the "Ticket History" tab, which brings to another failed redirect loop.


Eh, it's a new game so I assume they are still working out website bugs. Just thought I'd give a sit-rep on some issues I've found.

Edited:
removed personal info - strake

« Last Edit: May 14th, 2013 at 11:40am by Strakeln »  
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BrianSmith
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Re: NW Support
Reply #1 - May 11th, 2013 at 2:24pm
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In case you are unware, GMAIL addresses with punctuation are the same regardless of where you put the punctuation (or if you omit it entirely), It is how I track which sites give out my address.
  
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Osharan Tregarth
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Re: NW Support
Reply #2 - May 11th, 2013 at 2:29pm
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BrianSmith wrote on May 11th, 2013 at 2:24pm:
In case you are unware, GMAIL addresses with punctuation are the same regardless of where you put the punctuation (or if you omit it entirely), It is how I track which sites give out my address.



This.

Gmail itself removed the punctuation. 

blah.blah@gmail.com is the same as blahblah@gmail.com to the gmail system.
  

I'm the 'sharans(Osharan, Asharan, Osharina, Asharina, etc.) And Epoxy.� And Notverysexy.

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Epoch
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Re: NW Support
Reply #3 - May 11th, 2013 at 2:55pm
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Looks like it isn't neverwinters fault. Looks like someone needs to know more about their email provider.

You should blame your parents.
  

OnePercenter wrote on May 15th, 2014 at 9:41am:
I just read that the cat followed up by visiting the dog house later that night, dropping some Willie Pete in on the sleeping dog.  #epochsfamiliarFTW

Sim-Sala-Bim wrote on Jan 27th, 2014 at 2:09am:
It seems like Epoch never loses his popularity.
Even against donuts.
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Gunga
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Re: NW Support
Reply #4 - May 11th, 2013 at 2:58pm
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Epoch wrote on May 11th, 2013 at 2:55pm:
Looks like it isn't neverwinters fault. Looks like someone needs to know more about their email provider.

You should blame your parents.


You should blame your parents the most. You're in Alaska FFS.
  

Smrti wrote on Mar 22nd, 2013 at 3:00pm:
Gunga is the best.
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Kimberlite
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Re: NW Support
Reply #5 - May 11th, 2013 at 3:02pm
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Gunga wrote on May 11th, 2013 at 2:58pm:
You should blame your parents the most. You're in Alaska FFS.

You're just sad at how far you have to travel to visit his mom.
  

Memnir wrote on Jun 14th, 2013 at 10:59am:
Note to any Turbine staffers reading this, and one I genuinely hope you share around the office: DDO has become a shit game because y'all have made it a shit game. Once it was great. Now, it's a festering puddle of monkey diarrhea. No matter how you try to justify it, or pat yourselves on the back for doing great jobs... it's a shit game now because of you. Y'all keep on giving the players the middle finger, and you keep expecting us to reward you for the abuse. I've had it with you narcissistic fuckwads and your myopic policies of ineptitude.
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Osharan Tregarth
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Re: NW Support
Reply #6 - May 11th, 2013 at 3:51pm
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Kimberlite wrote on May 11th, 2013 at 3:02pm:
You're just sad at how far you have to travel to visit his mom.


Naw, she hops on a plane for him.
  

I'm the 'sharans(Osharan, Asharan, Osharina, Asharina, etc.) And Epoxy.� And Notverysexy.

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Asketes
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Re: NW Support
Reply #7 - May 11th, 2013 at 6:53pm
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BrianSmith wrote on May 11th, 2013 at 2:24pm:
In case you are unware, GMAIL addresses with punctuation are the same regardless of where you put the punctuation (or if you omit it entirely), It is how I track which sites give out my address.



No shit? Was this always that way?

Epoch wrote on May 11th, 2013 at 2:55pm:
Looks like it isn't neverwinters fault. Looks like someone needs to know more about their email provider.

You should blame your parents.


Google never made mention of it, that I noticed, and displays my email address with the punctuation so how would one presume to find this out if not informed?  Roll Eyes

You need more sarcasm when being condescending Epoch!
  
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Asketes
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Re: NW Support
Reply #8 - May 11th, 2013 at 6:54pm
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Regardless, my first point still feels slightly valid in that my trouble ticket told me they responded via email, yet no email from them was in my inbox. I don't really get spam so I would have noticed it.

Second point is still a valid observation.
  
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Epoch
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Re: NW Support
Reply #9 - May 12th, 2013 at 10:55pm
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Receiving someone else's mail

There are three common reasons why Gmail users think they're receiving someone else's mail. Please select the description that matches your situation below.

Your address is similar but has more or fewer dots (.) or different capitalization.
Sometimes you may receive a message sent to an address that looks like yours but has a different number or arrangement of periods. While we know it might be unnerving if you think someone else's mail is being routed to your account, don't worry: both of these addresses are yours.

Gmail doesn't recognize dots as characters within usernames, you can add or remove the dots from a Gmail address without changing the actual destination address; they'll all go to your inbox, and only yours. In short:

homerjsimpson@gmail.com = hom.er.j.sim.ps.on@gmail.com
homerjsimpson@gmail.com = HOMERJSIMPSON@gmail.com
homerjsimpson@gmail.com = Homer.J.Simpson@gmail.com
All these addresses belong to the same person. You can see this if you try to sign in with your username, but adding or removing a dot from it. You'll still go to your account.


https://support.google.com/mail/answer/10313?hl=en

Google themselves say it. If you read up on your email provider and peruse through things, you become more knowledgeable. This is a bonus when you are using their services for yourself.
  

OnePercenter wrote on May 15th, 2014 at 9:41am:
I just read that the cat followed up by visiting the dog house later that night, dropping some Willie Pete in on the sleeping dog.  #epochsfamiliarFTW

Sim-Sala-Bim wrote on Jan 27th, 2014 at 2:09am:
It seems like Epoch never loses his popularity.
Even against donuts.
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Epoch
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Re: NW Support
Reply #10 - May 12th, 2013 at 10:55pm
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Gunga wrote on May 11th, 2013 at 2:58pm:
You should blame your parents the most. You're in Alaska FFS.


Alaska is the best fucking state out there. I approve of your jealousy.
  

OnePercenter wrote on May 15th, 2014 at 9:41am:
I just read that the cat followed up by visiting the dog house later that night, dropping some Willie Pete in on the sleeping dog.  #epochsfamiliarFTW

Sim-Sala-Bim wrote on Jan 27th, 2014 at 2:09am:
It seems like Epoch never loses his popularity.
Even against donuts.
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Torgal
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Re: NW Support
Reply #11 - May 12th, 2013 at 11:38pm
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Epoch wrote on May 12th, 2013 at 10:55pm:
homerjsimpson@gmail.com = hom.er.j.sim.ps.on@gmail.com
homerjsimpson@gmail.com = HOMERJSIMPSON@gmail.com
homerjsimpson@gmail.com = Homer.J.Simpson@gmail.com
All these addresses belong to the same person. You can see this if you try to sign in with your username, but adding or removing a dot from it. You'll still go to your account.



Another thing you can do is add a "+" and additional characters to your email address.  Google ignores everything after the +.  So:

homerjsimpson@gmail.com = homerjsimpson+neverwinter@gmail.com
homerjsimpson@gmail.com = homerjsimpson+ddovault@gmail.com

http://gmailblog.blogspot.com/2008/03/2-hidden-ways-to-get-more-from-your.html
  
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Osharan Tregarth
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Re: NW Support
Reply #12 - May 13th, 2013 at 8:32pm
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Torgal wrote on May 12th, 2013 at 11:38pm:
Another thing you can do is add a "+" and additional characters to your email address.  Google ignores everything after the +.  So:

homerjsimpson@gmail.com = homerjsimpson+neverwinter@gmail.com
homerjsimpson@gmail.com = homerjsimpson+ddovault@gmail.com

http://gmailblog.blogspot.com/2008/03/2-hidden-ways-to-get-more-from-your.html


Hmm..  That's good information there, thanks.
  

I'm the 'sharans(Osharan, Asharan, Osharina, Asharina, etc.) And Epoxy.� And Notverysexy.

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Re: NW Support
Reply #13 - May 13th, 2013 at 8:36pm
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Rob, I think it's probably not a good idea to post your real e-mail address on a message board.  Just saying.
  

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Leaving only charcoal to defend -
Finally I understand the feelings of the few,
Ashes and diamonds, foe and friend, we were all equal in the end."

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Asketes
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Re: NW Support
Reply #14 - May 14th, 2013 at 1:28am
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haha welllllll I didn't know that the periods didn't matter, I thought I hadn't. the dot could have been anywhere.

I can't modify my posts.

Either way I would hope that the majority of people on this particular forum would contain their fun and insane antics to the forum rather migrating them into other people's lives
  
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Cale
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Re: NW Support
Reply #15 - May 14th, 2013 at 1:34am
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Good luck with that....
  

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Asketes
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Re: NW Support
Reply #16 - May 14th, 2013 at 1:35am
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Cale wrote on May 14th, 2013 at 1:34am:
Good luck with that....


The majority aren't like that at least. I'm tao enough and have enough emails to be meh about it. I've had this one the longest and I'd like to keep it but if some asshat decides to sign me up for shit then I'll just move on to another one.
  
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Bill Z Bubb
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Re: NW Support
Reply #17 - May 14th, 2013 at 10:48am
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I have signed you up for the Shit of the Month club.
  

            
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Re: NW Support
Reply #18 - May 14th, 2013 at 11:04am
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Its alright people.  I had this same issue when I left DDO for GW2.  You assume the worse, cause you are used to it.  Now take a deep breath, and just enjoy a new game
  
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