rest wrote on Jun 14
th, 2013 at 2:19am:
If he's really leaving over this he can do a chargeback on his credit card, if that's how he paid. He'll get his money back and turbine will ban him for it. win/win for everyone.
Nah. I bought MoTU from the ddomarket several months ago, The emailed instructions in no way matched the onscreen visuals in 'myaccount'. I bought on a Friday, spent the entire weekend on the forums, there, here and google trying to get it right and I could not get 'myaccount' to take the emailed digital download code.
On Monday, I phoned WbGames, and I told them from the very beginning of the phone call I wanted my money back, and yet the chick went through every single step of what I had to do to get 'myaccount' to accept the download code.
I let her get to the end, where all I had to do was click the final confirmation box, and I would be the proud owner of the last expansion!!!!! The expansion I spent 3 fucking days trying to get to understand I legitimately bought it, before I told her there was no way in hell i was going to finalize it, I just wanted my my damn money back(while letting her know that it was totally incompetent to make the emailed instructions in no way match the myaccount options).
She got so pissed off I waited till the end she didn't even try once again to talk me into applying the final click, and just refunded my payment.
I think he will get his money back, but then again, WB themselves don't give a fuck about Turbine. Means nothing to them at the end of the day if Turbine lives or dies, they only wanted the F2P model and LoTRO franchise.
Just gotta call WBgames.
EDIT: Oh, and my game access is not banned in any way.