http://www.ddo.com/forums/showthread.php/446580-Maintaining-a-Positive-Play-Envi...Dungeons & Dragons Online Player Guideline: Help Maintain a Positive Play Environment!
Our Mission
It is the mission of the Dungeons and Dragons Online In-Game Moderation Team to provide a safe, positive, fun and friendly play environment for all of our customers. We believe that a positive play environment breeds a strong and unified community, and that building a friendly and helpful community will help prevent the “toxic player stigma” that often becomes associated with online communities and games.
What Constitutes a Toxic Player?
A toxic player, plainly stated, is any player within a game whose verbal response to live game situations is consistently negative, abusive, inappropriate and generally unwanted. This type of behavior often results in a war of words that detracts from the game experience that we want all of our customers to enjoy. Toxic players will sometimes cause such distress that they end up causing other players to respond and react in ways that they normally would not. The best way to deal with a toxic player is to not react and simply report them. We will work hard to keep players who show consistent abusive and toxic behavior out of the game, while also working hard to educate players who occasionally slip. We know that as humans we sometimes respond and react in ways that are not typical of our behavior and will always try to educate and warn first.
How to Report
It is important for us to provide all customers with a fast and effective way to report bad behavior. We accomplish this goal through the right-click “Report Harassment” feature that’s available in every chat window. Reporting in this way will send notification to the Dungeons & Dragons Online In-Game Moderation Team for immediate review. Keep in mind we will not provide information about any action taken against another player, so unlike other customer service tickets you will not hear back from us after submitting a report. We will be taking action against players who violate our Code of Conduct to ensure that our player environment is positive for all friendly and well intentioned protectors.
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Types of Violations
There are a number of specific classifications for conduct violations that we want to discuss here. We’ve included a brief description of each violation type below.
Verbal Abuse is any chat behavior that is aggressively targeting a specific player or guild with ongoing name calling, bullying, blaming, threatening language or hate speech.
Inappropriate Language is any communication that contains excessive expletives vulgarity and all forms of hate speech. Keep in mind that you can turn your profanity filter off/on via your options menu. We will not be taking action against non-targeted language that’s automatically blocked by our profanity filter. If you see language that should be blocked by the profanity filter, but is not, please let us know and we’ll look into adding that language to our filter system.
Open Discussion for All Adventurers
This thread will remain open for the community to discuss our in-game moderation plan and our mission to create and foster a positive play environment for all players. Feel free to provide feedback, ask questions, make suggestions and discuss.
We’re listening!
-River
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Maintaining a positive play environment (Read 8250 times)
