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Did SSG just hard crash? (Read 5531 times)

eighnuss Epic Poster Offline ด้้้้้ ͩͩͩͩͩͩͩͩͩͩ ͩͩͩͩͩͩ Posts: 3468 Location: ด้้้้้็็็็็้้้้้็็็็็ ͩͩͩͩͩͩͩ Joined: Jan 30^th, 2013	Re: Did SSG just hard crash? Reply #50 - Jul 17^th, 2020 at 3:55pm	Print Post
	no matter what happens, rest assured- the problem was on someone elses end. your computer was not good enough to run a game from 2005, your internet is too slow to maintain 5000bps throughput, the isp had a problem, the datacenter had a problem, microsoft had a problem, a level 3 router had a problem, and the description was not clear enough. have faith, they will continue to work on this issue that isnt their fault.

	ͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩDISCLAIMER: This post is provided �as is� for informational purposes only. The Department of Vault Security (DVS) does not provide any warranties of any kind regarding any information contained within. DVS does not endorse any commercial product or service referenced in this post or otherwise.
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Snu Snu Shroud Slacker Offline Drama is boring Posts: 1027 Joined: Sep 10^th, 2012	Re: Did SSG just hard crash? Reply #51 - Jul 17^th, 2020 at 4:03pm	Print Post
	Some people are still on and playing.

	Bored Byond Belief
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kum-gulp VoD Slasher Offline I Love Tired Vault Memes! Posts: 1809 Joined: Jul 16^th, 2010	Re: Did SSG just hard crash? Reply #52 - Jul 17^th, 2020 at 4:04pm	Print Post
	Seems to be alright again. For now. Edit: Pretty sure I've just been booted. Haha idiot me.
	« Last Edit: Jul 17^th, 2020 at 4:07pm by kum-gulp »

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Prostetnic Vogon Jeltz Stormreaver Piker Offline I Love Poetry! Posts: 605 Location: Section ZZ9 Plural Z Alpha Joined: Jun 21^st, 2020	Re: Did SSG just hard crash? Reply #53 - Jul 17^th, 2020 at 4:12pm	Print Post
	Yeah, I was just about to eTR/TR back to 1, but I think I�ll hold off on that since SSG�s gonna be on a shit-sandwich gorging lunch break for what looks like the next several days.
	« Last Edit: Jul 17^th, 2020 at 4:13pm by Prostetnic Vogon Jeltz »

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somenewnoob Abbot Raider Offline I Love Drama! Posts: 751 Joined: Mar 10^th, 2016	Re: Did SSG just hard crash? Reply #54 - Jul 17^th, 2020 at 4:19pm	Print Post
	Well the chat server is down now lol

	Grab life by the pussy.
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palladin9479 Korthos Resident Offline I Love Drama! Posts: 30 Joined: Jun 17^th, 2020	Re: Did SSG just hard crash? Reply #55 - Jul 17^th, 2020 at 4:31pm	Print Post
	If GLS.DataCenterServer isn't available then everything else is going to be down. That's the URL the client checks on boot to get the server information to establish connections in the first place. Checking DNDLauncher.log we can see this line. 2020.07.17 08:57:44[W] Data Center URL: QUrl( "http://gls.ddo.com/GLS.DataCenterServer/Service.asmx" ) The next one should be the account information that gets returned from the server when we log in followed by the various account level authorizations for stuff that was bought in the store. Last line should be the game actually starting up. Like this 2020.07.17 08:57:53[W] " "C:/Program Files (x86)/Turbine/Dungeons & Dragons Online/x64/dndclient64.exe" -a 9PWAHRCWL9RHQPAP9JDQ7R2AD -h 198.252.160.44:9004 --glsticketdirect XXX --chatserver 198.252.160.44:2900 --rodat on --language English --gametype DDO --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 --supporturl https://tss.ddo.com/TSSTrowser/trowser.aspx --bugurl http://ddobugs.turbine.com?task=ticket --supportserviceurl https://tss.ddo.com/TSSTrowser/SubmitTicket.asmx" If we can't get to the first URL then nothing else is gonna work right and any active connections are going to eventually time out.


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noamineo Completionist (i.t.p.) Offline All men fear time, but time fears the pyramids Posts: 8873 Location: Titan Joined: Jul 2^nd, 2014	Re: Did SSG just hard crash? Reply #56 - Jul 17^th, 2020 at 5:05pm	Print Post
	palladin9479 wrote on Jul 17^th, 2020 at 4:31pm: If GLS.DataCenterServer isn't available then everything else is going to be down.� That's the URL the client checks on boot to get the server information to establish connections in the first place. Checking DNDLauncher.log we can see this line. 2020.07.17 08:57:44[W] Data Center URL:� �QUrl( "http://gls.ddo.com/GLS.DataCenterServer/Service.asmx" )� The next one should be the account information that gets returned from the server when we log in followed by the various account level authorizations for stuff that was bought in the store.� Last line should be the game actually starting up. Like this 2020.07.17 08:57:53[W] " "C:/Program Files (x86)/Turbine/Dungeons & Dragons Online/x64/dndclient64.exe" -a 9PWAHRCWL9RHQPAP9JDQ7R2AD -h 198.252.160.44:9004 --glsticketdirect XXX --chatserver 198.252.160.44:2900 --rodat on --language English --gametype DDO --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 --supporturl https://tss.ddo.com/TSSTrowser/trowser.aspx --bugurl http://ddobugs.turbine.com?task=ticket --supportserviceurl https://tss.ddo.com/TSSTrowser/SubmitTicket.asmx" If we can't get to the first URL then nothing else is gonna work right and any active connections are going to eventually time out. But then why would that also bring dd.com down? Unless SSG is still stupidly hosting its own website like its 1995. And hosting it on the same hardware as the game servers.

	I'll never understand the propensity of people to brag about being good at a video game. Its a toy you play with for fun. The only person who should be proud of you is your mother. If you're 3.
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Head-Meat 57%Misunderstood53%Moron Offline Subtle. I know. Posts: 9108 Joined: Nov 11^th, 2016	Re: Did SSG just hard crash? Reply #57 - Jul 17^th, 2020 at 5:11pm	Print Post
	I've been playing a bit. But, I got fully frozen and had to relog.

	Strake wrote on Mar 31^st, 2020 at 1:51pm: Like every group, there are schlubs and there are stars, and a lot in between. Pick your cause and I can say the same thing about the associated group. Gunga wrote on Oct 5^th, 2022 at 2:27am: Bitcoin. lul --Who is luling in March 2025? Proud FORCCer
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Prostetnic Vogon Jeltz Stormreaver Piker Offline I Love Poetry! Posts: 605 Location: Section ZZ9 Plural Z Alpha Joined: Jun 21^st, 2020	Re: Did SSG just hard crash? Reply #58 - Jul 17^th, 2020 at 5:12pm	Print Post
	noamineo wrote on Jul 17^th, 2020 at 5:05pm: But then why would that also bring dd.com down? Unless SSG is still stupidly hosting its own website like its 1995. And hosting it on the same hardware as the game servers. Pretty sure that�s exactly what�s going on here.


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Head-Meat 57%Misunderstood53%Moron Offline Subtle. I know. Posts: 9108 Joined: Nov 11^th, 2016	Re: Did SSG just hard crash? Reply #59 - Jul 17^th, 2020 at 5:46pm	Print Post
	Relogged and finished up a gnome life. 16/36 racials done.. This one took 1:58. Not fully Efficient. Sharn Saga, LoD, and 2 runs of Members only all on R1 with the second Members on Leet. But, I was running 3 of Sharn 1 as a hard-capped 17(19) to keep xp good for group. Plus, I was still getting Rxp.. So.. ok.

	Strake wrote on Mar 31^st, 2020 at 1:51pm: Like every group, there are schlubs and there are stars, and a lot in between. Pick your cause and I can say the same thing about the associated group. Gunga wrote on Oct 5^th, 2022 at 2:27am: Bitcoin. lul --Who is luling in March 2025? Proud FORCCer
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noamineo Completionist (i.t.p.) Offline All men fear time, but time fears the pyramids Posts: 8873 Location: Titan Joined: Jul 2^nd, 2014	Re: Did SSG just hard crash? Reply #60 - Jul 17^th, 2020 at 6:30pm	Print Post
	Prostetnic Vogon Jeltz wrote on Jul 17^th, 2020 at 5:12pm: Pretty sure that�s exactly what�s going on here. I just find that staggering(ly stupid) to imagine. Especially with virtualization, at the absolute LEAST you have your fucking web server on a separate virtual host, so when fat jerry drunkenly uploads a post with some bad java script it doesn't fuck your login server. Or, better yet, if you're NOT an idiot; you have your website hosted in the motherfucking cloud. That way, if a meteor hits your data center, you can at least say to your customers from your still functional website "we appear to be experiencing some difficulties..." Anyway, I guess it's on-brand for SSG.

	I'll never understand the propensity of people to brag about being good at a video game. Its a toy you play with for fun. The only person who should be proud of you is your mother. If you're 3.
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noamineo Completionist (i.t.p.) Offline All men fear time, but time fears the pyramids Posts: 8873 Location: Titan Joined: Jul 2^nd, 2014	Re: Did SSG just hard crash? Reply #61 - Jul 17^th, 2020 at 6:33pm	Print Post
	Head-Meat wrote on Jul 17^th, 2020 at 5:46pm: Relogged and finished up a gnome life. 16/36 racials done.. This one took 1:58. Not fully Efficient. Sharn Saga, LoD, and 2 runs of Members only all on R1 with the second Members on Leet. But, I was running 3 of Sharn 1 as a hard-capped 17(19) to keep xp good for group. Plus, I was still getting Rxp.. So.. ok. Just curious but aren't you a little nervous about pugging? Someone may notice "hey, weren't you a horc yesterday? I've done all the racials I've finished(less than 16, probably) solo, but then I enjoy the freedom and don't much care if it takes 3 or 4 hours. The tieflings are going to go the fastest thanks to the AOE immunity stripper, so I'm gonna chill at 30 for a while whilst I farm tokens. Soooo many tokens....

	I'll never understand the propensity of people to brag about being good at a video game. Its a toy you play with for fun. The only person who should be proud of you is your mother. If you're 3.
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ZooperDooper Shroud Slacker Offline I Love Drama! Posts: 1200 Joined: Oct 27^th, 2014	Re: Did SSG just hard crash? Reply #62 - Jul 17^th, 2020 at 7:32pm	Print Post
	Wow.. really? I was on for a little bit earlier today, then logged to focus on work.. it hard crashed again? FML


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noamineo Completionist (i.t.p.) Offline All men fear time, but time fears the pyramids Posts: 8873 Location: Titan Joined: Jul 2^nd, 2014	Re: Did SSG just hard crash? Reply #63 - Jul 17^th, 2020 at 8:17pm	Print Post
	I keep missing the crashes. I was on for a bit, then off. Will be back on in half an hour or so, hope its up.

	I'll never understand the propensity of people to brag about being good at a video game. Its a toy you play with for fun. The only person who should be proud of you is your mother. If you're 3.
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palladin9479 Korthos Resident Offline I Love Drama! Posts: 30 Joined: Jun 17^th, 2020	Re: Did SSG just hard crash? Reply #64 - Jul 17^th, 2020 at 8:34pm	Print Post
	noamineo wrote on Jul 17^th, 2020 at 5:05pm: But then why would that also bring dd.com down? Unless SSG is still stupidly hosting its own website like its 1995. And hosting it on the same hardware as the game servers. As was just said, that's exactly what they are doing. It's looking like they have everything on-premise. If the front end goes the whole thing goes with it, which is why I provided that URL to check for the status. If someone wants to be high speed they can even do a little program that can speak SOAP to that endpoint and get the status of everything that's going on. You want to know whats also inside their network? https://ddocrafting.info/serverStatus/ Yep the thing that is supposed to tell us the server status is behind the front end that's been going down lately.


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Prostetnic Vogon Jeltz Stormreaver Piker Offline I Love Poetry! Posts: 605 Location: Section ZZ9 Plural Z Alpha Joined: Jun 21^st, 2020	Re: Did SSG just hard crash? Reply #65 - Jul 17^th, 2020 at 9:57pm	Print Post
	palladin9479 wrote on Jul 17^th, 2020 at 8:34pm: Yep the thing that is supposed to tell us the server status is behind the front end that's been going down lately. Just...WOW! LOL! It's like they're so fucking stupid, they're completely incapable of suspecting something's wrong there.


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noamineo Completionist (i.t.p.) Offline All men fear time, but time fears the pyramids Posts: 8873 Location: Titan Joined: Jul 2^nd, 2014	Re: Did SSG just hard crash? Reply #66 - Jul 17^th, 2020 at 10:01pm	Print Post
	palladin9479 wrote on Jul 17^th, 2020 at 8:34pm: As was just said, that's exactly what they are doing. That explains a lot. palladin9479 wrote on Jul 17^th, 2020 at 8:34pm: It's looking like they have everything on-premise.� That, however, raises way more questions. The whole point to virtualizing the servers(that is to say, the only logical reason FOR virtualizing the servers) is if they were being moved to third-party hosting. If you were keeping it on prem, why in gods name would you make a switch like that?! MMOs, much more so than typical business applications, rely heavily on being optimized to the hardware-level. This is why "putting more ram in" isn't a solution to lag, the game is actually(or used to be actually) coded around specific hardware, memory addresses, I/Os, etc. Virtualizing it is the sort of hackneyed solution an idiot fanboy who'd only ever seen the inside of his personal gaming computer would suggest. While it does provide the ability to dynamically add more system resources that doesn't do anything because the engine wasn't coded around it The actual ammount of processing power needed to run one of these really hasn't changed that much, its all about the optimizations. But, this does answer the question of why the lag is so bad and why it's so hard to fix. Fucking turbine. palladin9479 wrote on Jul 17^th, 2020 at 8:34pm: You want to know whats also inside their network? https://ddocrafting.info/serverStatus/ Yep the thing that is supposed to tell us the server status is behind the front end that's been going down lately. Well, it's on-brand, that much I'll give you.

	I'll never understand the propensity of people to brag about being good at a video game. Its a toy you play with for fun. The only person who should be proud of you is your mother. If you're 3.
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Head-Meat 57%Misunderstood53%Moron Offline Subtle. I know. Posts: 9108 Joined: Nov 11^th, 2016	Re: Did SSG just hard crash? Reply #67 - Jul 17^th, 2020 at 10:11pm	Print Post
	noamineo wrote on Jul 17^th, 2020 at 6:33pm: Just curious but aren't you a little nervous about pugging? Someone may notice "hey, weren't you a horc yesterday? I've done all the racials I've finished(less than 16, probably) solo, but then I enjoy the freedom and don't much care if it takes 3 or 4 hours. The tieflings are going to go the fastest thanks to the AOE immunity stripper, so I'm gonna chill at 30 for a while whilst I farm tokens. Soooo many tokens.... No. I�m just a whale that bought a stack of boxes. Also, the puggers aren�t in the same place when I come back around. Except there is this one guy that almost keeps pace WITHOUT them. What an animal!
	« Last Edit: Jul 17^th, 2020 at 10:16pm by Head-Meat »
	Strake wrote on Mar 31^st, 2020 at 1:51pm: Like every group, there are schlubs and there are stars, and a lot in between. Pick your cause and I can say the same thing about the associated group. Gunga wrote on Oct 5^th, 2022 at 2:27am: Bitcoin. lul --Who is luling in March 2025? Proud FORCCer
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noamineo Completionist (i.t.p.) Offline All men fear time, but time fears the pyramids Posts: 8873 Location: Titan Joined: Jul 2^nd, 2014	Re: Did SSG just hard crash? Reply #68 - Jul 17^th, 2020 at 10:14pm	Print Post
	Head-Meat wrote on Jul 17^th, 2020 at 10:11pm: No. I�m just a whale that bought a stack of boxes. Also, the puffers aren�t in the same place when I come back around. Except there is this one guy that almost keeps pace WITHOUT them. What an animal! LMAO!! Well cool. Maybe I'll join up a pug here and there. ATM I just need to grind for tokens but I did decide to triple-life a couple of my favorite alts. I have a naked barbarian who literally never played in heroics. ALL his gear unusable, so I gotta grind very slowly to get that last 200k for this third life. Then he gets to shoot straight back to 30 and look cool.

	I'll never understand the propensity of people to brag about being good at a video game. Its a toy you play with for fun. The only person who should be proud of you is your mother. If you're 3.
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palladin9479 Korthos Resident Offline I Love Drama! Posts: 30 Joined: Jun 17^th, 2020	Re: Did SSG just hard crash? Reply #69 - Jul 18^th, 2020 at 1:08am	Print Post
	noamineo wrote on Jul 17^th, 2020 at 10:01pm: The whole point to virtualizing the servers(that is to say, the only logical reason FOR virtualizing the servers) is if they were being moved to third-party hosting. That's not true at all. You virtualize because it's more efficient resource wise while also making it vastly easier to manage infrastructure. People have been virtualizing servers since long before "The Cloud" ever existed, it's a way to get multiple hosts on a single piece of cheap hardware. Migrating to an offsite datacenter is just much easier with virtualization then without. Several venders make one or two socket microblades that you can slap into a chasis and get a dozen servers running in a cluster where you can then run hundreds of virtual machines. Connect then whole thing up with some sort of storage and network fabric and you can get those VM's to migrate between hosts without any service outage. Lots of really cool stuff becomes possible once you abstract the physical hardware from the Operating System. To give an example, my home infrastructure is virtualized. I have a single whitebox server I built that's running my Firewall/Router, DNS server, AD servers, a VPN server along with some private web services I do for friends. I've even created a separate VLAN where I run my lab. All that off a single fairly cheap system with lots of memory.


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Starkjade Completionist (i.t.p.) Offline Rogue Scholar Posts: 7082 Location: Canadia Joined: Aug 27^th, 2013 Gender:	Re: Did SSG just hard crash? Reply #70 - Jul 18^th, 2020 at 11:59am	Print Post
	eighnuss wrote on Jul 17^th, 2020 at 3:55pm: no matter what happens, rest assured- the problem was on someone elses end. your computer was not good enough to run a game from 2005, your internet is too slow to maintain 5000bps throughput, the isp had a problem, the datacenter had a problem, microsoft had a problem, a level 3 router had a problem, and the description was not clear enough. have faith, they will continue to work on this issue that isnt their fault. It's probably my fault. I actually uninstalled the game after not playing or updating it for years, they must have been using my machine to store the code that makes the game work properly. Sorry everyone will reinstall for 50 Boxes

	Two sips from the cup of human kindness and I'm shitfaced
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Head-Meat 57%Misunderstood53%Moron Offline Subtle. I know. Posts: 9108 Joined: Nov 11^th, 2016	Re: Did SSG just hard crash? Reply #71 - Jul 18^th, 2020 at 12:25pm	Print Post
	Starkjade wrote on Jul 18^th, 2020 at 11:59am: will reinstall for 50 Boxes I can pay.

	Strake wrote on Mar 31^st, 2020 at 1:51pm: Like every group, there are schlubs and there are stars, and a lot in between. Pick your cause and I can say the same thing about the associated group. Gunga wrote on Oct 5^th, 2022 at 2:27am: Bitcoin. lul --Who is luling in March 2025? Proud FORCCer
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Skoodge LORD OF BOOBS Offline Whatever Posts: 3702 Location: Why? You want to visit me? Joined: Jul 19^th, 2014 Gender:	Re: Did SSG just hard crash? Reply #72 - Jul 18^th, 2020 at 1:34pm	Print Post
	Starkjade wrote on Jul 18^th, 2020 at 11:59am: will reinstall for 50 Boxes I'd say I'd return for half that...but every update diminish my interest a little more

	Turbine policy - glitches and poor coding resulting in interference of your game play or enjoyment will be ignored.� Glitches or poor coding on the developers side that at all benefit your game play or enjoyment will result in your character being banned and/or items from your inventory deleted.� Please report all bugs via our bug report...when it works.
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ZooperDooper Shroud Slacker Offline I Love Drama! Posts: 1200 Joined: Oct 27^th, 2014	Re: Did SSG just hard crash? Reply #73 - Jul 19^th, 2020 at 4:50pm	Print Post
	This shit has been going on for 3 days... have they said jack-shit for explanation yet?


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Prostetnic Vogon Jeltz Stormreaver Piker Offline I Love Poetry! Posts: 605 Location: Section ZZ9 Plural Z Alpha Joined: Jun 21^st, 2020	Re: Did SSG just hard crash? Reply #74 - Jul 19^th, 2020 at 5:04pm	Print Post
	ZooperDooper wrote on Jul 19^th, 2020 at 4:50pm: This shit has been going on for 3 days... have they said jack-shit for explanation yet? Nope. Even if they did, it'd be at least 99.9% bullshit anyway.


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