Asheras wrote on Jul 31
st, 2017 at 9:22am:
Add to that what I said above about the major updates and shifts in loot and you just have a situation where cap is a complete mess. And you also threw in Iconic TR's and Epic Past Lives into this mess. All of which makes things a bit strange.
While all very, very good points, you missed a couple.
Missed opportunities of improvements followed by failed attempts of actual improvement due to the devs having zero idea what's going on in the game.
"We're finally giving you something decent to trade your collectables in for."
"We love the new pots, but no one can afford them, can you lower the cost or raise the drop rates of the rares?"
"We hear you, we're adding augments that would be extremely useful...if the min levels were shifted down by two."
"Wow, those are stupid expensive. Really. Could you please lower the costs or raise the drop rates of rares?"
"Once again we hear you. We're adding a
third change to the game that will completely rely on collectables."
"Dude...wtf. Seriously, wft?"
But there are two factors that I think killed off the player base more than anything.
An increase in glitches they refused to address and ignored just how much they were upsetting people. Part of why I hate the forum paladins so much, you get two idiots arguing against the 20 angry people on the forums, it does actually start to look like more people are ok with the glitches or rushed content than not (when the 2 idiots post as much as the 20 angry people combined).
"I don't care what these 90 other people say, I personally haven't experienced or noticed this glitch or problem with the game, so it must be these other 90 people's imagination."
Back when there was a player base and these things were discussed, the mass majority were willing to wait longer for content if it meant less bugs and a better product, but the paladin douches won that one.
And I think people really overlook how damaging the enhancement pass was. Yes, it was a good idea, yes, it was needed, yes, it could have made the game better...if they'd worked on it for at
least 2 or 3 more months like damn near everyone on Lamannia told them.
It was great for a few classes, but it absolutely
fucked a number of other classes. The initial trees were absolute shit designed by...well...people who didn't play the game. I mean, there's a reason they've had to go back and completely re-work damn near half the classes, because the trees the rolled out sucked ass.
Right before the enhancement pass there had been a slight decline in activity - instead of seeing two of the same raids running at the same time, you might have to wait an hour or even two before catching the next group. But there were still people in Korthos, instances still existed (remember instances?), and still a lot of people playing the game.
I took a break (rage quit, whatever) after the crappy release of Shadowfail and the enhancement pass, and when I came back a year later, there was a world of difference in the game I left. The populations and activity of players plummeted in that year. Within a two year period population of all the worlds was more than cut in half and you don't get to explain that away just because "the game is getting older."
If you're losing 25% of your customer base a year, it's because your service sucks and you've made bad decisions, not because of the product.