Frank wrote on May 10
th, 2016 at 3:21pm:
Remind me what the actual value of the PC is? If it had no involvement, then there was no value here at least. Is there any value elsewhere? I tend to doubt it.
The PC is supposed to provide feedback on design changes prior to coding or prior to going to Lama. The idea is to get feedback earlier in the design process when changes can be made more easily. Or to just get a feel how something is going to be received.
As we have all seen, by the time something reaches lama, it has already been coded. Only very small changes can be made at that point. Mostly, they are looking for bugs. With Kensei tree, there were some adjustments to the power level made based on lama testing, but even those require a patch. What you get on lama is pretty much what you are getting on live, outside of some QA/bug fixes.
The PC doesn't see everything. Even if they show the PC something, the scope of what changes can be made varies. Also, keep in mind that everything we discuss is on paper. We can't test anything either. Lama is the only place to actually test stuff.
On the subject of Lama:
I would argue that quests going to Lama can go later in the design process (as they currently do now). Since all they do is fix bugs and tweak the HP/damage stats a bit based on reports. But they aren't substantially redesigning the content based on lama feedback. One or two weeks before live is probably fine. (If you actually fix the stuff you find)
Systems stuff (like Kensei tree or other class passes) however need to be on Lama sooner. It is rare that you can set the power level of this stuff and get all the interactions with all the other systems tested and validated prior to having the player base actually play it. I liked the Kensei stuff on paper. In game, though? Seriously meh. Ranger was the same. It played markedly differently than on paper. (Although in the case of Ranger, it played better, not worse, than I thought on paper) I think systems stuff they should get to lama 3-4 weeks prior to the target live date to allow more time for testing and tweaking. Enough lead time they can actually make functional changes. Not just bug fixes.
The PC has a role in the some parts of the design process, but it is not large. If I was recommending fixes, I'm not sure I'd recommend the PC have a larger role in design. I'd recommend lama have a larger role.