Meursault wrote on Mar 14
th, 2016 at 9:54am:
OK, you're right about mobile being the SUV, let me switch focus but stick with the auto industry. Remember how American cars used to have a reputation for poor quality back in the 70s and loyal customers were giving up and switching to Japanese brands? That's more like what we have now anyway.
Remember the response? Ford's "Quality is job 1" campaign, for one. And it wasn't just a Severlin or Glib lip service, either, they really started working on quality. I know that for a fact because I wrote some of the software they used, and I was on the phone for hours every week with their engineers and statisticians for months at a time. Today they are a better company, and it was possible because customers complained and voted with their wallets.
You raise the spectre of DDO going under if we withdraw support, but I put to you that there is always the spectre of DDO going away, and could just as easily happen because we withheld the tough love needed to get them to take responsibility for their actions as because we withdrew support at a key time.
We must decide for ourselves what is the greatest danger to the game, insolvency because we didn't pay, or the slowly rotting status quo because we didn't tell them in the only language they speak that there was a problem. I agree that there is a risk to cutting off funds, but I'm still convinced that the status quo is the bigger risk.
I'm no expert on this stuff, but I don't think DDO will warrant changing heading. Too much effort and career risk for anyone to do it.
I think it is now going to be binary - operate or don't. I don't agree with this, but we players have a vested interest, unlike the executives who make these decisions.
Going on what other's have said, DDO is a pretty small fish in the WB pond. Wouldn't even rate as a rain drop? This means no-one in middle "manglement" (as Flav puts it) is going to care. If it makes money, let it run. If it doesn't, kill it.
Furthermore, Turbine have been instructed by WB to focus on mobile development, so turning around an aging MMO product is unlikely to be a priority or of any interest to mgmt because no-one will get kudos out of it.
Also, given its age, the demise of the game would just be attributed to the natural cycle of decline (not mismanagement as it should be).
The data centre move was an interesting piece. You generally wouldn't bother, but they moved all their aging MMO games over, and given the quality issues now, it might have been a downgrade to save money. This makes more sense in hindsight.