Dear Sirs,


I have spent nearly £100 in real money building 2 crafters ( 1 for my toons, and 1 main crafter ). I have a VIP account.

I did so as I liked being able to make magic stuff. I actually sat down, learnt the shards, and created 2 dedicated characters. I then became one of my guild's crafters ( making stuff for others too ).

Then you did update 32.

I now can't make anything. Apparently I'm a level 1 greeb again. Both crafters ruined. Plus my other characters damaged as well. It might be more than £100 here.

I am FURIOUS.

If you wanted a simpler option for people who aren't as nerdy as me then fair enough, but you could have done that by bringing in Kundarak Crafting. Kundarak Crafting is not as good as Cannith Crafting ( or is it superior, who knows? ), but it is a different style of crafting.

You then have the 2 styles of crafting running alongside each other. Old Cannith stuff ( that many of us know & love ), and new Kundarak ( simpler ). Find Cannith stuff and you're Kundrak? Just trade it *shrugs*. That's what an auction house is for.


You have instead switched off the system I and others learned how to use, and sunk good money into too.

You could easily have brought in this new system under the Kundarak rules, keeping the Cannith rules for us who use them. 2 ways to craft & customise items. Your current decision is simply not acceptable.

The strength of DDO is that it is better than Warcraft BECAUSE of the superior customisation options. This step you have taken is highly regressive.


As for my £100 spent on my Crafters I'll be having that as a refund or you can have a chat with Trading Standards.

Or you can switch Cannith back to how it was before, and file this new system you've introduced under Kundarak.


I'll give you a fair chance, but I will not accept no for an answer after parting with £100-odd.


Yours, suitably unimpressed,


Christian.

So, there's this: https://www.ddo.com/forums/showthread.php/478813-Formal-Complaint-Crafting

Here's the OP for those of you who cannot visit:


I don't even know what to say about this. All of his posts are like this. Hope he gets his hundred pounds back and then they ban his account.

IDK, sounds fun to me. I wonder if we can goad him into following through.

It's a win-win: a headache for Turbine, and he's tied up for hours on hold with Trading Standards.

I have spent nearly £100 in real money building 2 crafters

I now can't make anything. Apparently I'm a level 1 greeb again. Both crafters ruined. Plus my other characters damaged as well.

That's good to make ML 28 gear out of the gate with no grind.  And you can make any bound items you want.  No limitations. 

The biggest flaw (besides spending that much money on crafting) is this:


Is blatantly false.  If he was a max level crafter then he would be level 260 in the new system.  That's good to make ML 28 gear out of the gate with no grind.  And you can make any bound items you want.  No limitations. 

You just can't make ML 29, or ML 30 and you can't make unbound, insightful group 2 or group 3 effects.  (the level 50 and 100 effects).

He can, actually, make almost everything.  Nothing is "ruined".  His other characters are not "damaged".

Actually if you read the related thread you would know the guy was a guild crafter and help newbies out type crafter. His entire issue revolves around the loss of the ability to craft good stuff for others.

Actually if you understand the system, he can craft unbound group 0, 50, and 100 shards.   He just can't craft unbound insightful shards.   None of which he could craft in the old system.   Because insightful wasn't available.  He can also craft ml 25 items and above.  Before his ability capped at gear that was ml 20.   So he can craft all the same unbound stuff for his guildies he could craft before (except the stuff they removed, which is a minority) at a higher ml than before.  That's not equivalent to "I can't craft anything".  he just can't craft EVERYTHING. 

That's true. But

Several players have documented how you can get enough to make items in 30 minutes or less.