Asheras wrote on May 27
th, 2016 at 9:15am:
You haven't spent much time in corporate situations, particularly corporate IT situations, if you think that professionalism is equated to thick skin and amatuers are thin skinned. The more professional, the bigger the ego and the less open to criticism.
I agree it SHOULD work that way, but the reality of the corporate world is the exact opposite. Particularly in technology where pissing contests, turf wars, NIH mentality and ego battles are de rigueur.
Ok, you're mixing a few things up here.
The question I answered was why should Turbine allow reasonable and honest feedback.
I responded on that basis.
This refers to the orgn being perceived as professional and competent. The ORGN is perceived as amateurish and unprofessional. The comments were about the perceived organisational behaviours.
I don't know the individuals, I don't follow their careers and care even less. I'm buying a service from an orgn and couldn't give a fuck about who they use to provide it.
Next you introduce Corp IT and I'm unclear as to why?
I don't work in IT, but I have worked in Corp. I have many friends who do work in various sectors of IT, and I'm sorry you have that experience, but I tend to go with Old Coaly on this.
There are always bad eggs in ANY profession where egos rule, and I don't think IT is any worse, but this might just be your experience based on your profession.
I guess it comes down to the culture of the orgn.
Would Turbine be regarded as Corp IT?
Isn't Corp IT traditionally regarded as an internal service provider, or is that too narrow a view?
Turbine certainly would have IT people, but games development isn't mainstream IT is it?
Professionalism means egos and thin skinned.
In my experience, the more professional you are, the more confident you are in your own abilities that criticism is less likely to upset you and cause you to lash out at your customer.
Some of it may be justified, you take it onboard and learn. Some of it may be unwarranted and you deal with it appropriately.
You don't normally black ban the client, sulk and run attack campaigns on someone because they criticised your knowingly sloppy and unprofessional work. Or maybe you do in the orgns you have worked for.